DEWA Move-In in Dubai: How to Activate Electricity and Water After Ejari
Published 3 months ago
Once a tenancy contract is signed and Ejari is issued, the next practical step for many Dubai residents is activating electricity and water. DEWA's move-in service is the official process for connecting utilities to a new home.
How DEWA Move-In Starts
DEWA explains that for tenants outside free zones, once Ejari is completed through real estate management companies or authorised Dubai Land Department offices, the data is transferred to DEWA and a contract account is created. Tenants then receive the account number and security deposit amount by email or SMS.
Free Zone and Exempt Premises
For premises inside free zones or selected premises exempted from Ejari, tenants can apply through the DEWA website or smart app. Owners can also submit move-in requests through DEWA's digital channels.
Deposits and Activation Charges
DEWA's service guide lists the residential security deposit as AED 2,000 for a flat and AED 4,000 for a villa. Activation charges include AED 125 for small meters or AED 300 for large meters, plus registration, knowledge, and innovation fees. Customers should always verify the final amount on their DEWA account before payment.
How Long Does Activation Take?
DEWA states that electricity and water supply is connected within 15 working hours after payment of the security deposit. This makes it important to complete Ejari and DEWA payment before the actual move-in day whenever possible.
Moving Checklist
Before moving, keep the Ejari certificate, tenancy details, Emirates ID, passport and visa details, and DEWA premise number ready. Check whether the property is a flat or villa, confirm the move-in date, and make sure the old tenant's account has been closed where required.
Final Note
A smooth DEWA move-in depends on accurate Ejari and property details. Use DEWA's official website, app, or Dubai Now where applicable, and avoid relying on unofficial links for payments.